CONTACT US

MAILING ADDRESS & LOCATION

Branch & Mailing Address: 
726 Broadway, Suite 110, between Washington Place and Waverly Place

New York University FCU

726 Broadway, Suite 110
New York, NY 10003-9502

Satellite Branch:
NYU Langone Medical Center- 550 1st Avenue. 
For exact location, please click here

If you have any questions related to your account, please email us through your online banking secure email.

Popin Video Banking Collaboration
Sorry, no support representatives are available.
 
 

MEMBER SERVICES

Monday-Friday: 9:00 a.m. - 3:00 p.m.: 212-995-3171

nyu.fcu@nyu.edu

nyufcu.memberassist@nyu.edu

Fax: 347-602-4751

Bill Pay Support:: 855-226-1712

DEBIT CARD

Monday-Friday: 9:00 a.m. - 3:00 p.m.: 212-995-3171

24/7 Debit Call Center:  866-664-9364

Card Activation and Pin Selection if card was previously activated/Reissued cards: 866-642-0450

Card Pin Change- Must know current pin to proceed: 877-265-9594 or 859-488-4130 (International Cardholders)

Lost/Stolen: 800-528-2273 (812-647-9794 – International Cardholders)

Automated Fraud Detection Verification: 877-230-3179

Fraud Case Initiation for Signature Based Transactions: 800-808-6402

Fraud Case Inquiry: 800-889-5280

Fraud Detection International Number: 513-900-3014 (Spanish speaking customers 513-900-3015) 

CREDIT CARD

Credit card services, reporting card lost or stolen, payments by phone and recent account information.

Domestic Call Center: 866-454-3955

International Call Center: 571-325-3455


EMAIL SUBMISSION FORM

* Indicates a required field

Name *
Name
Member of NYC FCU? *
Phone
Phone